Privacy Policy

At Empassia, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Company name and job title
• Billing information and payment details
• Account credentials and preferences

Usage Information

We automatically collect certain information when you use our services:

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and features used
• Time and date of access

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent activities
• Personalize and improve your experience

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Multi-factor authentication options
• Access controls and audit logging

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information and to improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our services are not intended for individuals under 16 years of age. For Class Sphere, student data is collected and processed only with parental and institutional consent in compliance with COPPA and FERPA.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@empassia.com
• Address: 123 Innovation Drive, San Francisco, CA 94102